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| State Farm Insurance (760) 789-6771 Cortie Dove Click here to search for your Agent outside of Ramona |
Farmers Insurance
Group 1-800-HELP-POINT (1-800-435-7764) |
| USAA 1-800-531-8222 |
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| RBS
Towing 517 Main Street Ramona CA 92065 (760) 789-0086 |
Ramona Towing 904 A Street Ramona CA 92065 (760) 789-0331 |
| Anytime
Towing 1-800-956-4TOW (1-800-956-4869) |
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| Hertz (Vehicles are on-site) (858) 573-7090 or (760) 789-9777 |
Enterprise Rent-A-Car Main Street Ramona CA 92065 (760) 789-2062 |
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| California Dept of Motor Vehicles Traffic Accident Report SR-1 Form You need to submit this form to DMV if: there is over $500 in property damage and/or physical injuries (You need version 4 of Adobe Acrobat Reader to view, fill out and print this form.) |
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| California Department Of Insurance | California Bureau of Auto Repair (800) 952-5210 |
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| Auto Body Repair
Consumer Bill of Rights A CONSUMER IS ENTITLED TO: |
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| 1. SELECT THE AUTO BODY REPAIR SHOP TO REPAIR AUTO BODY DAMAGE COVERED BY THE INSURANCE COMPANY. AN INSURANCE COMPANY MAY NOT REQUIRE THE REPAIRS TO BE DONE AT A SPECIFIC AUTO BODY REPAIR SHOP. | |
| 2. AN ITEMIZED WRITTEN ESTIMATE FOR AUTO BODY REPAIRS AND, UPON COMPLETION OF REPAIRS, A DETAILED INVOICE. THE ESTIMATE AND THE INVOICE MUST INCLUDE AN ITEMIZED LIST OF PARTS AND LABOR ALONG WITH THE TOTAL PRICE FOR THE WORK PERFORMED. THE ESTIMATE AND INVOICE MUST ALSO IDENTIFY ALL PARTS AS NEW, USED, AFTERMARKET, RECONDITIONED, OR REBUILT. | |
| 3. BE INFORMED ABOUT COVERAGE FOR TOWING SERVICES. UNLESS THE INSURANCE COMPANY HAS PROVIDED AN INSURED WITH THE NAME OF A SPECIFIC TOWING COMPANY PRIOR TO THE INSURED’S USE OF ANOTHER TOWING COMPANY, THE INSURANCE COMPANY MUST PAY ALL REASONABLE TOWING CHARGES OF THE TOWING COMPANY USED BY THE INSURED. | |
| 4. BE INFORMED ABOUT THE EXTENT OF COVERAGE, IF ANY, FOR A REPLACEMENT RENTAL VEHICLE WHILE A DAMAGED VEHICLE IS BEING REPAIRED. | |
| 5. BE INFORMED OF WHERE TO REPORT SUSPECTED FRAUD OR OTHER COMPLAINTS AND CONCERNS ABOUT AUTO BODY REPAIRS. | |
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